QUESTIONS ANSWERS

Shipping Information

Depending on the items purchased on dreamconfabula.it and the location where they will be delivered, different shipping methods will be available. At checkout, you will be asked to choose a variety of shipping methods.

At the moment we only ship to Italy.

For international orders, contact info@sognaconfabula.it.
If you have any questions, please feel free to contact our customer support.

Once your order is completed, you will receive a summary email. At each change in status or progress you will be notified with an email. Once shipped, you will receive an email with tracking and shipping information.

Simply click the link in the email or select the “track order” option here and enter your order number and email address or log in to your account.

We only ship on working days. Working days are Monday to Friday, excluding public holidays. Any orders placed after 3pm will be processed the next working day. Generally, delivery by courier takes 24/48 hours.

Due to a high volume period, your order may take longer than expected. For remote locations, please add an additional 3-5 business days to the expected delivery time for each shipping method.

Payment Information

We accept payments by Visa, MasterCard and American Express credit cards. We accept payments with Paypal and bank transfer.

Unfortunately, we cannot accept cash on delivery orders and all orders must be paid for in full once sent online.

We do our best to provide accuracy in the pricing and other product information displayed on our website, but errors occasionally occur. In such cases, Sognaconfabula.it expressly reserves the right not to honor pricing errors found on this website when accepting an online order.

If an error occurs, we will notify you and cancel your order. Any authorized payment for that order will be refunded immediately. If you find an error once your order has been delivered, please contact our customer service team or refer to our returns policy.

We use your information to process your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone except in connection with your order. If you want to know more, please go to take a look at our Privacy Policy.

Orders and Refunds

Click on a product photo or name to view more detailed information.

To place your order, choose the desired size and enter the quantity, then click “Buy Now”.

Please enter the required information such as delivery address, quantity type etc. Before clicking “Complete Order”, carefully review your order details.

If you wish to cancel your order please contact us here

You can contact our customer service team via email or whatsapp.

If you do not want to contact us online, you can come to our stores in Monopoli (BA) or Rende (CS) to make your request.

Unanswered questions?

Ask Stefania:

CONTACT ME